Mission, Vision, and Values
Whether you choose the Guaranteed Sold Program or not, you always get our Triple Satisfaction Guarantee
Guarantee #1: Communication
Nothing frustrates a seller more than being left in the dark. Not hearing from their agent is the number one reason that 75% of people report being unhappy with their last agent. What you can expect from me is a call every Friday for an update and recap of the week. You will also receive feedback from us typically within 24 hrs. Additionally we will sit down face to face every 3 weeks to do a Market Plan review together and go over the full marketing strategy.
Guarantee #2: Easy Exit
Removing any risk of hiring us, and holding our feet firmly to the flames to deliver on our brand promise, is our easy exit guarantee. Most agents will lock you into a contract for 6 months or more, making the decision to hire someone a risky proposition.
With us its essentially a day to day contract. We hold our selves 100% accountable to You. This gives you the piece of mind that we have to perform or you can fire us at any time!
Guarantee #3: Security
Nothing can create more anxiety than having total strangers paraded through your house. Worse yet, often the first time an agent meets the prospective buyer is at your property. This can create a concern around security. Our commitment to YOU is that we will take all reasonable steps to properly qualify all potential showings and prospects in our office, not your living room. We use the latest in lockbox technology to keep a perfect record of everyone who has toured your home. We are proud to say that we have a never had an incident in the 10 years of using this system.
"We really didn’t know what to expect being first time buyers, but we can tell you he delivered! From home inspections, solicitors, strata, mortgage brokers and some unfriendly folks along the way, Darcy and the team always put our best interest first. 10/10 would recommend to my friends and family or anyone looking for a stress free purchase!"
"From start to finish, my experience with AJ, Kelsey and the whole Vantage West team was fantastic. Buying or selling your home can be stressful no matter how straight forward things are. Having a team working with and for you can make all the difference. I would recommend Vantage West and AJ for anything real estate."
"Was one of the most positive real estate experiences that we have had. Jeff was available to answer all of my questions and was always quick to respond to any texts. He was never pushy and right from the beginning took the time to not only understand what we were looking for but to find it for us. Great company. Great realtor. Great experience."
"I've bought and sold houses all my life, but this has been the absolutely best experience I've had. Vantage West, as a company, used their Guaranteed Sale Program to enable me to make the move over to my new apartment and do the renovations that I wanted. Overall, it was a truly easy, worry free experience."
"From beginning to end the process was very professional and thorough. Questions and concerns were addressed in a timely manner. All members of the team executed their responsibilities seamlessly. Contact was consistent throughout the whole process. I highly recommend this group!"
Betty Lou D.
Real estate as a business and as an investment has been good to us. We feel it is our obligation to do some good in the community we live and work and some good abroad. We make it our mandate to make a donation to one of our favourite causes after every sale.
We are also working hard to become B Corp certified. B Corps are for-profit companies certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency.